Customer Service = Relationship Development
The Golden Rule = Treat customers, participants and associates as you would have them treat you.
Synchronous Health is recognized for the quality of our relationships.
We incorporate our values & guiding principles in everything that we do.
Our Company values:
- Respect = Compassion (Non-judgmental + open to change)
- Synchronicity = Relationships + Connection
- Trust = (Credibility + Reliability + Intent) ÷ Self Interest
Our company personality aims to be:
- Fun
- Collaborative
- Driven
- Kind
- Intelligent
- Bold
- Patient
- Purposeful
Guiding Principles
- Always greet participants with kindness and respect - Listen to what THEY need
- Conduct business courteously and efficiently
- Provide information accurately and clearly
- Maintain confidentiality
- Respond promptly to all inquires
- Exceed participant expectations - be credible and reliable
Internal Customer Service
We create our Culture.
Life at Synchronous Health isn't just about treating mental health, it's about promoting kindness for ourselves and others.
- Support each other & act in service of the greater good
- Practice kindness, patience, tolerance & gratitude
- Have fun in all that you do